Privacy Policy

Redyus ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the Redyus mobile application, website, and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, do not use the Service.

1. Information We Collect

Information You Provide

• Account Information: If you create an account, we collect your email address and any other information you choose to provide
• User Content: Text, messages, replies, and votes you submit through the Service
• Communications: Information you provide when you contact us for support or feedback

Information Collected Automatically

• Precise Geolocation: Real-time latitude and longitude coordinates from your device. This is essential for the Service's core functionality
• Device Identifiers: Device fingerprints, browser fingerprints, and unique device identifiers used for platform integrity and enforcement
• Usage Data: Information about how you interact with the Service, including pins viewed, votes cast, and time spent
• Technical Data: IP address, browser type, operating system, device type, and mobile network information
• Cookies and Similar Technologies: We use cookies, local storage, and similar technologies to maintain sessions and analyze usage

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide the Service: Display location-based content, enable posting and voting, and deliver core features
• Safety and Security: Detect, prevent, and respond to fraud, abuse, security risks, and violations of our Terms of Service
• Enforce Terms: Identify and take action against users who violate our Terms of Service or Community Guidelines
• Improve the Service: Analyze usage patterns, troubleshoot issues, and develop new features
• Communicate: Respond to your inquiries and provide customer support
• Legal Compliance: Comply with applicable laws, regulations, and legal processes

3. Location Data Practices

What We Collect

We collect precise geolocation data (latitude and longitude accurate to within a few meters) from your device's GPS, Wi-Fi, cellular network, or other location technologies.

How We Use Location Data

• Determine which pins are within your view radius
• Verify you are within the pin radius to post content
• Associate your posts with geographic locations
• Calculate your view and pin radii based on engagement

Location Data Storage

• Your current location is processed in real-time and is not permanently stored
• The geographic coordinates associated with pins you create are stored for the duration of the pin's lifespan (TTL)
• We do not store a history of your location movements

Your Consent

When you first use the Service, your device will prompt you to grant location permissions. By granting these permissions and using the Service, you expressly consent to the collection and use of your precise geolocation data as described in this Privacy Policy.

You may revoke consent at any time by disabling location services for Redyus in your device settings. Note that this will prevent you from using the Service.

4. Disclosure of Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Other Users

User Content you post (including the geographic location of pins) is visible to other users of the Service within the applicable view radius. Your posts are anonymous but associated with a location.

Service Providers

We may share information with third-party vendors, service providers, and contractors who perform services on our behalf, such as hosting, analytics, and customer support. These parties are contractually obligated to use your information only as necessary to provide services to us.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, including:

• Court orders, subpoenas, or legal process
• Requests from law enforcement agencies
• To comply with applicable laws or regulations
• To protect the rights, property, or safety of Redyus, our users, or others
• To prevent death or imminent bodily harm

Business Transfers

If Redyus is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Retention

• User Content: Pins and replies automatically expire based on their time-to-live (TTL), which ranges from 0 to 8 hours depending on community voting. Expired content is deleted
• Account Information: Retained for as long as you maintain an account, plus a reasonable period afterward for legal and business purposes
• Device Identifiers: Retained for enforcement purposes (e.g., to prevent banned users from returning) and may be kept for up to 24 months
• Usage Data: Aggregated and anonymized data may be retained indefinitely for analytics purposes
• Legal Holds: We may retain information longer if required by law or to protect our legal interests

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your personal information in a portable format
• Opt-Out: Opt out of certain processing activities, including the sale of personal information (we do not sell personal information)
• Withdraw Consent: Withdraw consent for location data collection by disabling location services

To exercise these rights, contact us at support@redyus.com. We will respond to your request within the timeframe required by applicable law.

7. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal information.

Categories of Personal Information Collected

Your California Rights

• Right to Know: Request disclosure of what personal information we collect, use, and disclose
• Right to Delete: Request deletion of your personal information
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out of Sale: We do not sell personal information
• Right to Limit Use of Sensitive Personal Information: Request limits on how we use sensitive personal information (including precise geolocation)
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights

Do Not Sell or Share My Personal Information: Redyus does not sell or share personal information for cross-context behavioral advertising.

8. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) and equivalent laws provide you with additional rights.

Legal Basis for Processing

• Consent: For precise geolocation data, which you provide when granting location permissions
• Contract: To provide the Service you have requested
• Legitimate Interests: For security, fraud prevention, and service improvement
• Legal Obligation: To comply with applicable laws

Your GDPR Rights

• Right of access
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

To exercise these rights, contact us at support@redyus.com.

9. Children's Privacy

We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at support@redyus.com. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

10. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption of data in transit (TLS/SSL)
• Secure server infrastructure
• Access controls limiting who can access personal information
• Regular security assessments

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

11. International Data Transfers

Redyus is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located.

By using the Service, you consent to the transfer of your information to the United States and other countries, which may have different data protection laws than your country of residence.

For transfers from the EEA, UK, or Switzerland, we rely on appropriate safeguards, including standard contractual clauses approved by the European Commission.

12. Third-Party Services

The Service may contain links to or integrations with third-party websites, products, or services that are not owned or controlled by Redyus. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

We use the following third-party services:

• Google Maps: For map display functionality
• Clerk: For authentication services (if you create an account)

Please review the privacy policies of these third parties to understand their data practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:

• Posting the updated Privacy Policy on the Service
• Updating the "Last Updated" date at the top of this Privacy Policy
• Sending you an email (if you have an account and have provided an email address)

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: